Privacy Policy

Your privacy is of utmost importance to us. The Herbloom is committed to protecting the personal information you share while shopping with us.

  • Information We Collect:

    • Personal details such as your name, email address, contact number, and billing/shipping address.

    • Payment details processed securely through trusted gateways (we do not store sensitive card information)

    • Browsing information such as IP address, cookies, and device data to enhance user experience.

  • How We Use Your Data:

    • To process, confirm, and deliver your orders.

    • To provide customer support and resolve queries.

    • To share updates, promotions, and offers (only if you opt in).

    • To improve website performance, product recommendations, and customer experience.

  • Data Security:

    • All payment transactions are encrypted and conducted through certified third-party gateways.

    • We adopt industry-standard security measures to prevent unauthorized access, misuse, or disclosure of your data.

  • Sharing of Information:

    • We do not sell or rent customer data to third parties.

    • Limited data may be shared with logistics partners for delivery and payment processors for order completion.

  • Cookies & Tracking:

    • Cookies are used to personalize shopping experiences, remember login sessions, and analyze website traffic.

  • Your Rights:

    • You may request access to your personal data, corrections, or even deletion by writing to our support team.

    • You may opt out of marketing communications at any time.

By using our website and services, you consent to our collection and use of information in accordance with this Privacy Policy.